| CRM features & benefits | Act! Pro | Act! Premium | Act! Premium Cloud | Act! Premium Cloud Plus | |||
|---|---|---|---|---|---|---|---|
Contact management |
• | • | • | • | |||
| Groups & companies |
• | • | • | • | |||
| Activity tracking & alerts |
• | • | • | • | |||
| Act! emarketing
(unlimited sends to 500 contacts per month) |
• | • | • | • | |||
| Sales process automation |
• | • | • | • | |||
| Opportunity tracking |
• | • | • | • | |||
| Call Lists1 |
8.33€/account/ month |
8.33€/account/ month |
8.33€/account/ month |
TBC | |||
| Reports |
• | • | • | • | |||
| Unlimited customisations |
• | • | • | • | |||
| Act! Insight |
• | • | • | ||||
| Act! Companion mobile app2 |
• | • | • | ||||
| Act! Premium Mobile |
• | • | • | ||||
| Act! Connect |
• | • | • | ||||
| Integration with Office, Outlook®, & more |
• | • | • | • | |||
| Ask Act!™ with Amazon Alexa3 |
• | • | • | ||||
| Act! Premium Contact Link |
• | • | • | ||||
| eCommerce Connections |
• | • | • | ||||
| Act! API |
• | • | • | ||||
| Team sharing |
• | • | • | ||||
| Advanced security |
• | • | • | ||||
| Instant online access |
• | • | |||||
| Automatic nightly backups & recovery |
• | • | |||||
| Secure Cloud hosting |
4GB storage | Private Cloud hosting with 20GB+ storage |
| Exclusive membership benefits! See details | |||||||
|---|---|---|---|---|---|---|---|
| Access to valuable features & connections |
Act! Companion mobile app, Act! Insight, connections to Outlook® and eCommerce solutions, the Act! API, and more! | ||||||
| Product updates & upgrades |
• | Automatic upgrades | Automatic upgrades applied on your schedule | ||||
| Exclusive training resources |
• | • | • | ||||
| Act! Insider enewsletter |
• | • | • | ||||
| Expert technical support4 |
45€/user 30-day support 99€/user/yr annual support | • | • | • | |||
| Dedicated Act! account manager |
• | • | • | ||||
| Getting started concierge |
• | • | |||||
1 Additional fee required.
2 Works with iOS versions 9.x and up, and Android Lollipop and Marshmallow.
3 Works with Amazon Echo, Echo Dot, and Echo Show. General availability pending Amazon skill certification.
4 Phone support 9:00 am to 5:00 pm and Webchat are offered 9:30 a.m. to 4:30 p.m. GMT Monday through Friday. Act! Technical Support Advisors reserve the right to limit each call to one hour or one incident.
