CRM features & benefits | Act! Pro | Act! Premium | Act! Premium Cloud | Act! Premium Cloud Plus | |||
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Contact management![]() |
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Groups & companies![]() |
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Activity tracking & alerts![]() |
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Act! emarketing
(unlimited sends to 500 contacts per month) |
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Sales process automation![]() |
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Opportunity tracking![]() |
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Call Lists1![]() |
8.33€/account/ month |
8.33€/account/ month |
8.33€/account/ month |
TBC | |||
Reports![]() |
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Unlimited customisations![]() |
• | • | • | • | |||
Act! Insight![]() |
• | • | • | ||||
Act! Companion mobile app2 ![]() |
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Act! Premium Mobile![]() |
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Act! Connect![]() |
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Integration with Office, Outlook®, & more![]() |
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Ask Act!™ with Amazon Alexa3![]() |
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Act! Premium Contact Link![]() |
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eCommerce Connections![]() |
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Act! API![]() |
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Team sharing![]() |
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Advanced security![]() |
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Instant online access![]() |
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Automatic nightly backups & recovery![]() |
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Secure Cloud hosting![]() |
4GB storage | Private Cloud hosting with 20GB+ storage |
Exclusive membership benefits! See details | |||||||
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Access to valuable features & connections![]() |
Act! Companion mobile app, Act! Insight, connections to Outlook® and eCommerce solutions, the Act! API, and more! | ||||||
Product updates & upgrades![]() |
• | Automatic upgrades | Automatic upgrades applied on your schedule | ||||
Exclusive training resources![]() |
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Act! Insider enewsletter![]() |
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Expert technical support4![]() |
45€/user 30-day support 99€/user/yr annual support | • | • | • | |||
Dedicated Act! account manager![]() |
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Getting started concierge![]() |
• | • |
1 Additional fee required.
2 Works with iOS versions 9.x and up, and Android Lollipop and Marshmallow.
3 Works with Amazon Echo, Echo Dot, and Echo Show. General availability pending Amazon skill certification.
4 Phone support 9:00 am to 5:00 pm and Webchat are offered 9:30 a.m. to 4:30 p.m. GMT Monday through Friday. Act! Technical Support Advisors reserve the right to limit each call to one hour or one incident.