| CRM features & benefits | Act! Pro | Act! Premium | Act! Premium Cloud | Act! Premium Cloud Plus | |||
|---|---|---|---|---|---|---|---|
Contact management | • | • | • | • | |||
| Groups & companies | • | • | • | • | |||
| Activity tracking & alerts | • | • | • | • | |||
| Act! emarketing (unlimited sends to 500 contacts per month) | • | • | • | • | |||
| Sales process automation | • | • | • | • | |||
| Opportunity tracking | • | • | • | • | |||
| Call Lists1 | 8.33€/account/ month | 8.33€/account/ month | 8.33€/account/ month | TBC | |||
| Reports | • | • | • | • | |||
| Unlimited customisations | • | • | • | • | |||
| Act! Insight | • | • | • | ||||
| Act! Companion mobile app2 | • | • | • | ||||
| Act! Premium Mobile | • | • | • | ||||
| Act! Connect | • | • | • | ||||
| Integration with Office, Outlook®, & more | • | • | • | • | |||
| Ask Act!™ with Amazon Alexa3 | • | • | • | ||||
| Act! Premium Contact Link | • | • | • | ||||
| eCommerce Connections | • | • | • | ||||
| Act! API | • | • | • | ||||
| Team sharing | • | • | • | ||||
| Advanced security | • | • | • | ||||
| Instant online access | • | • | |||||
| Automatic nightly backups & recovery | • | • | |||||
| Secure Cloud hosting | 4GB storage | Private Cloud hosting with 20GB+ storage |
| Exclusive membership benefits! See details | |||||||
|---|---|---|---|---|---|---|---|
| Access to valuable features & connections | Act! Companion mobile app, Act! Insight, connections to Outlook® and eCommerce solutions, the Act! API, and more! | ||||||
| Product updates & upgrades | • | Automatic upgrades | Automatic upgrades applied on your schedule | ||||
| Exclusive training resources | • | • | • | ||||
| Act! Insider enewsletter | • | • | • | ||||
| Expert technical support4 | 45€/user 30-day support 99€/user/yr annual support | • | • | • | |||
| Dedicated Act! account manager | • | • | • | ||||
| Getting started concierge | • | • | |||||
1 Additional fee required.
2 Works with iOS versions 9.x and up, and Android Lollipop and Marshmallow.
3 Works with Amazon Echo, Echo Dot, and Echo Show. General availability pending Amazon skill certification.
4 Phone support 9:00 am to 5:00 pm and Webchat are offered 9:30 a.m. to 4:30 p.m. GMT Monday through Friday. Act! Technical Support Advisors reserve the right to limit each call to one hour or one incident.
